Frequently Asked Questions
Find answers to common questions about FrazModern
How long does shipping take?
Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days. International shipping takes 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all items in original condition. Items must be unworn, unwashed, and with original tags attached.
Do you offer international shipping?
Yes, we ship worldwide! International shipping costs vary by location and will be calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order in your account under 'Order History'.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure Stripe payment system.
Can I change or cancel my order?
You can change or cancel your order within 1 hour of placing it. After that, please contact our customer service team.
Do you have a size guide?
Yes! Check our Size Guide page for detailed measurements and fitting information for all our products.
How do I care for my items?
Care instructions are included with each item. Generally, we recommend following the care label instructions and washing in cold water.
Do you offer gift cards?
Yes, we offer digital gift cards in various amounts. Perfect for gifting! Contact us for more information.
How can I contact customer service?
You can reach us through our Contact page, email us at support@frazmodern.com, or call us at 1-800-FRAZ-MOD.